Head of Collections

What is a Head of Collections?

Head of Collections has overall responsibility for Collections operations, leadership of the Collections function and development of Collections staff

What does a Head of Collections do?

• Maximises the effectiveness and efficiency of the Collections function;
• Holds responsibility for ensuring that all Collections and Recoveries activities meet regulatory requirements and customer needs;
• Alongside Collections Managers and/or Team Leaders, monitors staff efficiency and quality of customer care, identifying any training needs;
• Is the point of contact for Collections enquiries from senior management and the board, representing the Collections function at meetings.

Are you looking to appoint a Collections Advisor?

Whether it’s permanent or a contract appointment, we can help you find the perfect candidate for the position. To find out more, complete the contact form below and we’ll be in touch within the next working day to discuss your opportunity further.

Why should you use us for your search?

• Maximises the effectiveness and efficiency of the Collections function;
• Holds responsibility for ensuring that all Collections and Recoveries activities meet regulatory requirements and customer needs;
• Alongside Collections Managers and/or Team Leaders, monitors staff efficiency and quality of customer care, identifying any training needs;
• Is the point of contact for Collections enquiries from senior management and the board, representing the Collections function at meetings.

If you or your organisation are looking to appoint a Head of Collections, complete the contact form below and we’ll get in touch with you within the next working day to discuss how we can help you find the best talent for your role.