Complaint Handler

What is a Complaint Handler?

Complaint Handlers investigate, resolve and report on customer complaints.

What does a Complaint Handler do?

• Communicates with customers;
• Records the details of complaints;
• Investigates complaints against company policies and procedures and regulatory guidelines;
• Where possible, directly provides complaint solutions to customers;
• Ensures complaints are handled in line with process, procedures and within regulatory timeframes.

Are you looking to appoint a Complaint Handler?

Whether it’s permanent or a contract appointment, we can help you find the perfect candidate for the position. To find out more, complete the contact form below and we’ll be in touch within the next working day to discuss your opportunity further.

Why should you use us for your search?

• Our extensive network of Complaints and Remediation experts enables us to present your opportunity to the best talent on the market;
• Proactive head-hunting delivers the right candidate for your opportunity swiftly whilst improving the accuracy of the search;
• You’ll receive a shortlist of qualified candidates that fit your requirements. This means you won’t have to sift through handfuls of prospective candidate CVs;
• We have a database of pre-qualified, permanent and interim, Complaints and Remediation professionals that are ready and waiting to hear about your role.

If you or your organisation are looking to appoint a Complaint Handler, complete the contact form below and we’ll get in touch with you within the next working day to discuss how we can help you find the best talent for your role.