What is a Quality Checker?
Complaints Quality Checker is responsible for overseeing the output of Complaints Handlers.
Main duties of a Quality Checker include:
- Identifying and assessing any risks in the Complaints Handling process.
- Ensuring control activities are implemented and monitored.
- Independent appraisal of customer cases.
- Delivering feedback and coaching to ensure business and customer requirements are met.
Do you require a Quality Checker?
If your organisation is looking to hire a Quality Checker, contact us today. By completing the form below we’ll be able to contact you directly to ascertain how we can help you find the best talent for your opportunity.
Why partner with Kind Consultancy to find a Quality Checker?
So, if your organisation requires a Quality Checker, we can be of assistance. Our team of experienced Consultants have access to an extensive network of interim and permanent GRC and Complaints professionals across the UK and Europe. To start the process of working with us, complete the form below and we’ll contact you within two working hours to discuss your opportunities.