Kind Consultancy is working with a well-established, long succesful Retail Financial Services organisation which is currently seeking a Mortgage Underwriter to join them in a full-time, permanent role with a hybrid work model based out of their Lancashire office, paying up to £35,000.

With a focus on providing an efficient, professional underwriting service to customers and intermediaries, key responsibilities of the Mortgage Underwriter will include:

• Processing mortgage Decision in Principle (DIP) requests from intermediaries within SLA.
• Processing mortgage applications on the organisation’s software system and completing all procedural administrative documentation efficiently liaising with the customer during the application process.
• Maintaining accurate records and notes throughout all stages of the mortgage application.
• Approving mortgage applications (direct and introduced) within specified limits in accordance with the Lending Policy.
• Considering mortgage applications outside standard lending policy where a justifiable business reason exist.
• Presenting out of criteria cases to the Credit Risk Committee with appropriate recommendations and rationale.
• Maintaining professional business relationships with BDMs, mortgage introducers and external contacts, providing information and guidance when required.
• Maintaining knowledge and complying with all legal responsibilities and codes of conduct to which the business must comply with i.e. Vulnerable Customers, AML, MCOB, DPA, FCA etc.
• Meeting all requirements of the Training & Competence scheme.
• Dealing with customer dissatisfaction and complaints as required.
• Identifying opportunities for continuous improvement of products, policy, processes and procedures

Our ideal candidate for the Mortgage Underwriter opportunity:

• Must hold 5 GCSEs at Grade C or above including Maths and English or equivalent.
• Has excellent communication skills both written and verbal.
• Is experienced in the use of Microsoft packages and is a confident user of Word and Excel.
• Is able to independently manage multiple tasks
• Demonstrates consistently strong attention to detail

If you’re interested in the Mortgage Underwriter opportunity and you have the skills, knowledge and qualifications we’re looking for, please apply with an updated CV today.