Senior Compliance Monitoring Manager

Kind Consultancy is working with a succesful, growing Challenger Bank which is currently seeking a Senior Compliance Monitoring Manager to join them in a full-time, permanent role based in their West Midlands office.

The Senior Compliance Monitoring Manager will focus on delivering a risk-based Compliance Monitoring plan, tailored to the organisation’s customers and products, with key responsibilities including:

  • Managing delivery of the annual Compliance Monitoring plan, ensuring timely delivery of compliance monitoring activities to ensure adherence to both regulatory and internal policy
  • Undertaking and managing the Compliance Monitoring team in the completion of compliance monitoring activities
  • Producing timely management reports, identifying areas of non-compliance with internal policy, regulatory requirements and the internal control framework
  • Reviewing, monitoring and tracking actions from reports completed by external auditors, ensuring a timely and satisfactory closure is achieved and evidenced by an audit trail
  • Cultivating and developing an enthusiastic and engaging team, encouraging open dialogue with all colleagues to engender trust and drive continuous improvement.
  • Demonstrating creative thinking, challenging existing processes and proposing new ways of working to maximise efficiency.
  • Adding value by tailoring Compliance Monitoring activities to a variety of challenges as they arise and encouraging team members to do the same
  • Reviewing and challenging existing reporting mechanisms and formats to ensure that Compliance Monitoring reporting is engaging, visual and clearly directs the recipient to the key areas of concern or interest.
  • Adopting an open-minded approach to problem solving, seeking pragmatic and cost-effective solutions to business and regulatory issues and subsequently ensuring that the team measure and monitor the performance of those solutions, allowing for swift identification of ongoing and repeat issues
  • Representing Compliance Monitoring at stakeholder and client facing meetings

Our ideal candidate for the Senior Compliance Monitoring Manager opportunity:

  • Demonstrates experience and understanding of the FCA Handbook, specifically PRIN, SYSC, COCON, CONC, COBS, BCOBS, MCOB, DISP and SUP in addition to the Payment Services Regulations (PSR), with the ability to apply this knowledge to day-to-day decision making.
  • Has 5+ years of experience working in a Compliance role within Financial Services, with experience of managing team performance.
  • Is an excellent communicator, able to adapt their style to provide pragmatic feedback and guidance both verbally and in written reports
  • Is an engaging team leader, inspiring reports to produce high quality, value-adding outputs
  • Has a track record of succesful risk-based decision making, and of influencing key stakeholders to reduce regulatory and conduct risks
  • Is confident in managing their own workload and deliverables, ensuring high standards of quality and monitoring
  • Is able to interpret regulatory developments and apply them to the organisation’s activities
  • Holds one or more relevant industry qualifications such as the International Compliance Association (ICA) GRC Diploma (not essential but highly desirable)

If you’re interested in the Senior Compliance Monitoring Manager opportunity and you have the necessary skills, knowledge and experience and are based in or can commute to the West Midlands, please apply with an updated CV today.

Interim Head of Operational Resilience

Kind Consultancy is working with a Specialist Challenger Bank which is currently seeking an Interim Head of Operational resilience to join them for 12 months of Maternity Leave cover. This is a full-time role paying a competitive salary, based in their West Midlands offices.

Key responsibilities of the Interim Head of Operational Resilience will include:

  • Ownership of the ongoing development of the Operational Resilience Framework – ensuring it is to robust and fit for purpose, acting as the first line of defence.
  • Analysing monthly resilience reporting, continuous development of reporting, supporting stakeholders in identifying variances in their data to identify actions to strengthen controls and mitigate
  • Managing the resilience scenario library, facilitating testing and assisting business and SME areas in identifying risks within their own frameworks and processes that may impact operational resilience
  • Influencing and engaging with projects to ensure development, change and new products are considering resilience
  • Forming and building ongoing relationships with internal and external stakeholders
  • Developing reporting, supporting stakeholders in identifying variances in their data to identify actions to strengthen controls and mitigate
  • Formulating guidelines, policy and standards documents to ensure adherence across the business.
  • Promoting Operational Resilience awareness and education across the business as the framework and approach develops

Our ideal candidate for the Interim Head of Operational Resilience opportunity:

  • Displays a dynamic approach to the application of Operational Resilience rules and guidance
  • Has strong, up-to-date knowledge of the relevant regulations within UK Financial Services.
  • Has a proven ability to assist stakeholders in identifying vulnerabilities through engagement and questioning
  • Is an excellent communicator in both writing and speech, able to translate complex technical topics for a variety of audiences
  • Is analytically minded, with the ability to dissect information to identify key actions and vulnerabilities

If you’re interested in the 12 month Interim Head of Operational Resilience opportunity, you have the skills, experience and knowledge we’re looking for and you’re based in or can commute to the West Midlands, please apply with an updated CV today.

Senior Business Analyst

Kind Consultancy is working with one of the UK’s best known Financial Services businesses which is currently seeking multiple Senior Business Analysts to join them for a contract inside IR35, running to the end of November 2025 paying up to £500 per day via umbrella.

Candidates for the Senior Business Analyst contract must have:

  • A good understanding of Payments, specifically SWIFT/Crossborder & CHAPS
  • 5 or more years of experience as a Senior Business Analyst
  • Experience of supporting delivery of a large HVP Project
  • Good time management skills

If you’re interested in the Senior Business Analyst opportunity, you have the necessary knowledge, skills and experience and you’re a self-starter who works well on their own or as part of a team, please apply with an updated CV today.

Technical Analyst

Kind Consultancy is working with one of the UK’s best known Financial Services businesses which is currently seeking two Technical Analysts to join them for a contract inside IR35, running to the end of November 2025 paying up to £500 per day via umbrella.

Candidates for the Technical Analyst contract must have:

  • A good understanding of Payments, specifically SWIFT/Crossborder, CHAPS and FPS (all payment rails are preferable and the client os open to candidates experienced in either HVP or FPS)
  • 5 or more years of experience as a Senior Technical Analyst
  • Experience of supporting delivery of a large Payments Project
  • Experience in Non Functional and Technical Requirements gathering
  • Good time management skills

If you’re interested in the Technical Analyst contract, you have the necessary knowledge and experience and you are a self starter who is able to work on their own or as part of a team, please apply with an updated CV today.

Governance and Compliance Manager

Kind Consultancy is working with one of the UK market leaders in payroll and payments, which is currently seeking a Governance and Compliance Manager to join them on a 12-month fixed term contract, paying a competitive salary, predominantly remote requiring travel to their Birmingham office a couple of times a month.

Supporting the Group Head of Compliance, the Governance and Compliance Manager will deliver operations governance and compliance at the 2nd line of defence, sustaining standards for a diverse range of products and services, with key responsibilities including:

  • Assisting the Group Head of Compliance with policy setting to inform the business on all applicable regulatory matters.
  • Delivering on product governance, and implementation of key Governance, Risk and Compliance projects under senior leadership.
  • Maintaining and enhancing a highly effective, engaging, and dynamic GRC education and awareness programme in consultation with specialist stakeholders, leveraging methods and forums to sustain standards of compliance and nurture good conduct and ethical behaviours.
  • Staying up-to-date and informing the business on statutory and regulatory changes, keeping codes of practice pragmatic but capable of influencing the right behaviours.
  • Sustaining governance expectations for the business and cascading to the Supplier Assurance Manager to integrate into the supplier assurance programme.
  • Supporting the implementation of a principles-based GRC culture to compliment the corporate governance framework, good conduct and ethics.
  • Developing the organisation’s certifications approach to successfully maintain the certifications programme in collaboration with other stakeholders.
  • Supporting the Group Head of Compliance with the development of Group statements that unequivocally convey regulatory requirements, whilst upholding principles and raising awareness (for example to anti-modern slavery and human trafficking, codes of conduct, whistleblowing, and conflicts of interest).
  • Providing high quality but expedient practical stakeholder consultations, advisory and bid support, and customer audit activities on corporate governance matters to sustain the reputation of our brand.
  • Supporting the preparation of regulatory submissions.

Our ideal candidate for the Governance and Compliance Manager fixed-term contract:

  • Is qualified to a Degree level, preferably in a field related to Governance, Risk and Compliance and / or has 5 or more years of demonstrable and practical experience sustaining Compliance with internationally recognised standards and regulations.
  • Displays strong presentation, policy and report writing skills.
  • Is an effective communicator and influencer with multi-stakeholder groups to create great employee experiences.
  • Has a customer-centric approach to work, with both internal and external stakeholders.
  • Can make informed decisions about enforcing company policies and practices.
  • Has extensive knowledge and experience of statutory and regulatory requirements.

If you’re interested in the Governance and Compliance Manager fixed term contract and you have the necessary skills, knowledge and experience, please apply with an updated CV today.

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