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Compliance Manager

Kind Consultancy is working with a well-established and successful alternative Financial Services business which is now seeking a Compliance Manager to join their Foreign Exchange division, working with their Asset Finance division. This is a full-time, permanent role, paying up to £65,000 plus a Car Allowance and up to 20% annual bonus. The position is predominantly remote, requiring travel to the organisation’s offices once per week – primarily the Leeds and Watford offices where their Compliance team are based.

The Compliance Manager will support and provide advice to senior management and the business on compliance, risk issues and regulatory trends (including horizon planning) for the FX business, with key responsibilities including:

  • Ensuring the FX business is fully compliant with PSR 2017 regulations and supporting Asset Finance in their compliance with the SMR.
  • Holding overall responsible for all regulatory aspects associated with BFX obligations
  • Supporting the UK Head of Financial Crime & Compliance with strategy for FX & Asset Finance.
  • Supporting FX & Asset Finance divisions in the implantation and maintenance of policies and procedures.
  • Supporting Compliance Monitoring, including lessons learnt exercises for all of the group’s businesses.
  • Supporting the business through pro-active regulatory compliance oversight, ensuring it meets regulatory obligations
  • Preparing and reporting all submissions to the FCA in line with licencing obligations
  • Supporting Foreign Exchange & Asset Finance regulatory obligations (anti-money laundering, sanctions and other financial crime matters) including the EWFCRA.
  • Supporting the Head of Financial Crime & Compliance in establishing the Compliance Framework for FX & Asset Finance, including composition of Incident Policies and Incident Register.
  • Providing expertise to the Operations team on the selection, requirements and testing of Financial Crime Transaction Monitoring.
  • Reporting on compliance metrics, business risks and regulatory risks
  • Monitoring Fraud Risk, including documenting and setting alert rules and reporting of key metrics and other relevant data
  • Acting as a central point of contact for Compliance issues, ensuring problems are dealt with appropriately and rectified within agreed SLA’s
  • Acting as the regulatory liaison with the FCA and HMRC

Our ideal candidate for the Compliance Manager:

  • Has a deep understanding of the industry risks and management of such risks for Foreign Exchange.
  • Is able to build professional and expert relationships with internal departments and external stakeholders, e.g. regulators, trade bodies, banks and partner organisations.
  • Has exceptional stakeholder management and communication skills
  • Has a track record of protecting businesses from exposure to regulatory breaches
  • Is highly numerate with strong Financial understanding
  • Is a problem-solver, able to make objective risk –based decisions balancing the needs of the business with relevant policies and procedures
  • Demonstrates an enquiring and analytical mindset, with the ability to explain the rationale behind decisions

If you have the necessary skills, knowledge and experience and you’re interested in the Compliance Manager opportunity, please apply with an updated CV today.

Head of Compliance & Assurance

Kind Consultancy is working with a large Commercial Finance business which is currently seeking a Head of Compliance & Assurance to join them in a full-time, permanent role with a salary circa £100,000 and a hybrid work model based in their London office.

The Head of Compliance & Assurance will report to the Managing Director as the SMF 16, and be responsible for all aspects of compliance within the organisation including FCA regulation, data protection and risk and with key activities including:

  • Being responsible for all aspects of Compliance activity at the organisation, managing, overseeing and supporting the team to plan and deliver assurance activities, provide pragmatic advice at pace, and carry out broader Compliance activities (e.g. horizon scanning, regulatory reporting, training, etc.)
  • Proactively advocating for the business’s interests in regulatory matters, engaging with industry bodies, and participating in relevant forums by positioning the firm as a thought leader in compliance, contributing insights and perspectives in regulatory discussions.
  • Actively engaging with external regulatory bodies, staying abreast with updates, participating in forums, and providing inputs to regulatory discussions.
  • Taking ultimate responsibility for the effective delivery of the Assurance process across the organisation, setting and upholding high compliance standards and overseeing the implementation of the firm’s approach to new branch and subsidiary onboarding and reviews.
  • Leading in understanding and addressing staff, branch and subsidiary compliance support needs, steering the delivery of the compliance operation and its future development by continually reviewing and evaluating present and future regulatory challenges, positioning the organisation for proactive response and adaptation.
  • Ensuring the delivery of comprehensive compliance support to branches and subsidiaries, striking a balance between proactive and reactive measures and overseeing the maintenance and relevance of a ‘model office’ operational compliance tool.
  • Developing and regularly reviewing crisis management plans, ensuring the team is well-prepared to handle compliance-related crises promptly and effectively.
  • Driving constant improvements in how the business delivers regulatory compliance, through how the Compliance team operate.
  • Developing and monitoring key performance indicators (KPIs) for the compliance function, regularly reporting to the Managing Director and relevant stakeholders.
  • Stay abreast of regulatory changes, industry trends, and emerging risks that may impact the firm’s operations. Conducting Horizon Scanning to assess the potential impact and recommend necessary actions to ensure compliance for the group.
  • Managing the timely and accurate submission of FCA regulatory reports, ensuring compliance with reporting obligations set by the regulators.
  • Establishing and enforcing robust governance structures and controls within the Compliance function. This will be delivered through the development and implementation of strategies and the regular review of compliance policies, procedures and controls to ensure their effectiveness and alignment with regulatory developments.
  • Leading the development and execution of the annual Compliance Monitoring Plan, incorporating strategic insights and industry best practices.
  • Delegating responsibilities effectively, empowering the Compliance team to operate autonomously within established guidelines, whilst providing effective leadership and management of the team through guidance and support as necessary.
  • Overseeing and managing compliance-related projects, ensuring they are aligned with strategic objectives and delivered with the highest standards.

Our ideal candidate for the Head of Compliance & Assurance position:

  • Has 5+ years of experience in a compliance leadership role, ideally holding SMF16
  • Has substantial experience in managing and leading compliance teams
  • Has demonstrable experience in FCA regulation and its strategic implementation within business operations
  • Has a track record of effectively evaluating and interpreting regulatory requirements (especially Consumer Credit and Mortgage Credit Directive)
  • Demonstrates compliance audit and review expertise and has previously implemented compliance frameworks
  • Has an in-depth understanding of UK lending and the Commercial Broker industry
  • Has strong training and coaching skills
  • Possess a comprehensive understanding of UK Financial Services Regulation, ensuring a sound foundation for strategic compliance management.
  • Has the consulting skills necessary to provide expert guidance and support in compliance matters.
  • Exhibits advanced analytical skills needed to assess complex regulatory landscapes and implement strategic compliance solutions.
  • Showcases adept problem-solving skills to address intricate compliance challenges and proactively find effective resolutions.
  • Possess exceptional interpersonal, communication, and negotiation skills, with the ability to effectively interact with internal teams, subsidiaries, and external stakeholders.
  • Showcasing effective management skills by upholding a positive and productive team environment. Able to provide guidance, support, and encouragement to team members, ensuring optimal performance and professional development.

If you’re interested in the Head of Compliance & Assurance opportunity and you have the skills and experience we’re looking for, please apply with an updated CV today.

Head of Technical Compliance

Kind Consultancy is working with a Mortgage & Protection network which is currently seeking a Head of Technical Compliance to join them in a full time, permanent role paying up to £60,000 with a predominantly remote working model requiring monthly travel to their East Midlands offices.

The Head of Technical Compliance will by overseeing and managing member firms and having responsibility for the complaints process with key responsibilities including:

  • Designing, producing and maintaining reports of activities demonstrating analysis and risk-based management information (MI) liaising with Head of Supervision and Head of Internal Compliance to inform the supervision oversight controls and Training manager to inform additional needs or changes to network programs.
  • Managing complaints handling to ensure that the network meets its obligations and ensure that root cause analysis is conducted when trends are identified.
  • Ensuring that the requirements of consumer duty are embedded in the approach to each customer.
  • Supporting the Compliance Director with timely MI to ensure that regulatory reporting and oversight is timely and submission within required deadlines
  • Building strong relationships with key stakeholders, championing good customer outcomes.
  • Monitoring FCA guidelines and regulatory obligations to ensure approach remains appropriate.
  • Managing individuals within the team, including coaching, 1:1’s, training, and performance reviews through their line managers to ensure they have the necessary knowledge and skills.
  • Acting as the point of contact providing support to staff and ARs where escalation is needed for queries and especially on complex risk concern cases.
  • Reporting wilful and uncorrected deficient standards or conduct and take appropriate disciplinary action.

Our ideal candidate for the Head of Technical Compliance opportunity:

  • Is CeMAP (essential) and CeRER (desirable) qualified
  • Has a minimum 3 years of experience in a similar role within the financial services sector
  • Has demonstrable supervisory skills including managing and coaching
  • Has experience of managing and reviewing more complex case files or financial promotions
  • Has strong knowledge of FCA systems of control requirements and ability to clearly define procedures and approach.
  • Is competent on Microsoft Office suite i.e. Excel, Word etc.
  • Has a good grounding and understanding of working within a Regulatory environment
  • Demonstrates excellent verbal and written communication skills
  • Is passionate in building excellent working relationships with both colleagues and our members to deliver the right outcomes for all parties
  • Is a good team manager, with an ability to work under own initiative

If you’re interested in the Head of Technical Compliance opportunity and you have the skills and experience we’re looking for, please apply with an updated CV today.

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