Kind Consultancy is working with a large, successful Property Services business which is currently seeking an IT Change Risk Manager to join them in a full-time, permanent role paying £65,000 – £90,000 dependent on experience, with a hybrid work model requiring 3 in-office days per week which can be in either their Buckinghamshire or Bedfordshire offices.

The IT Change Risk Manager will provide second line oversight of IT change risk across the business with a focus on technology transformation and change initiatives, with key responsibilities including:

• Leading the assessment of Programme and IT Change Risk as the second line subject matter expert in IT Change, with a focus on technology transformation and change programmes.
• Assessing the effectiveness of Risk Management capabilities within specific programmes, including assessment of the documentation and management of risks; the assessment, management, and escalation of key risks and issues; the appropriateness of management responses; and the impacts of key risks to the business.
• Developing holistic management information and reporting on the risk profile of significant IT Change programmes and the aggregate risk profile to the business arising from change.
• Engaging and collaborating with the wider team to ensure appropriate SME input and challenge into the broader non-technology elements of change and associated Operational Risk e.g. business functionality, regulatory expectations and information risk requirements.
• Challenging that risks associated with IT Change are appropriately assessed to consider all risk disciplines including consideration as to whether good customer outcomes are being achieved and foreseeable harm is being avoided in line with Consumer Duty.
• Leading and delivering ’deep dive’ reviews of specific programmes and IT change deliverables to include, as required: consideration of governance arrangements; solution design and selection; testing including non functional testing, business readiness, delivery and implementation planning; and the management of activities transitioning to BAU – providing second line views and reports to programme management and wider senior management.
• Engaging with management to highlight potential gaps in the moment, providing structured feedback and drive improvements.
• Producing reports and MI for relevant groups, Committees and Board as required.

Our ideal candidate for the IT Change Risk Manager opportunity:

• Holds a professional programme/change management qualification (e.g., CCMP, PMI, MSP) or IT audit (CISA) and equivalent experience of IT and change risk assessment at infrastructure, application and programme/project level.
• Demonstrates expertise in technology risk/change risk and control practices.
• Has outstanding communication skills (both verbal and written) and listening skills with the ability to provide constructive challenge to senior stakeholders whilst building relationships
• Has experience in a change practitioner context, for example project or programme management, and of delivering or providing oversight over large technology transformation programmes.
• Has experience of working in a function with responsibility for IT risk, transformation and change and of report writing appropriate for committees and ExCo level.
• Has a strategic and commercial outlook in the context of risk management and delivering change.
• Is a subject matter expert in IT risk, technology transformation programmes and technology change assurance.
• Has very strong knowledge of tools, techniques, and practices for managing change and IT change risk.
• Demonstrates a good understanding of the role of Group Risk in supporting the delivery of business objectives.

If you’re interested in the IT Change Risk Manager position and you have the skills, knowledge, experience and qualifications we’re looking for, please apply with an updated CV today.