Telephone Business Development Manager

Kind Consultancy is working with an alternative mortgage lender, which is currently seeking a Telephone Business Development Manager to join them in a full-time, permanent role in their Hertfordshire office, paying up to £35,000 plus an excellent, uncapped commission rate.

The Telephone BDM will create, manage, and develop relationships through proactive telephone contact with a number of intermediaries within an allocated region, working collaboratively with a field-based BDM to promote Buy to Let and Bridging products, with key responsibilities including:

  • Quickly building and maintaining expert knowledge of the firm’s Buy To Let and Bridging products, criteria, process and USPs to be able to assess enquiries, produce terms and progress these into applications within SLA’s.
  • Speaking to introducers and handling new business enquiries.
  • Ensuring that any reports and the CRM system are kept up to date, accurately recording discussions and activities.
  • Carrying out thorough fact finds with the intermediary to asses the size of each opportunity and identify appropriate firms to work with the field BDM
  • Booking meetings with intermediaries via teams to present BTL & Bridging propositions
  • Assessing enquiries via telephone and email and identifying sales opportunities, developing expertise in deal structuring in order to produce terms/quotes
  • Understanding and articulating the product features and benefits across both BTL & Bridging products including but not limited to, products available, rate/fee options, loan calculations
  • Following up on terms issued (bridging) and deals agreed (BTL) within SLA in order to progress them into applications, handling objections in order to win the deal
  • Making introductions to new firms registering via broker support, ensure they are aware of key contacts for enquiries/support in that region

Our ideal candidate for the Telephone BDM opportunity:

  • Has good telephone manner and is highly articulate
  • Has a track-record of successfully building strong business relationships
  • Demonstrates the confidence to pursue leads and overcome objections.
  • has excellent call handling, listening, and influencing skills.
  • Has some knowledge of bridging finance and/or buy to let and Sales experience
  • Is PC Literate with a good knowledge of Outlook, Word, Excel and PowerPoint.
  • Is able to analyse and present complex information in a clear, relevant and interesting way.
  • Is self-motivated and enthusiastic with the drive to succeed and deliver results.
  • Is punctual and well organised with good administration skills.

If you’re interested in the Telephone BDM role and you have the skills, knowledge and experience we’re looking for, please apply with an updated CV today.

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