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But we are proud to say that admin@kindconsult contributed 39 entries already.
In recent weeks my colleagues have written articles looking at how to get the most from the job application process and how to stand out as a candidate. If you’ve successfully made it to the interview stage, how can you give yourself the best chance of now securing the job you’re hoping for? Interview preparation […]
Earlier this year, research by iCIMS showed that on average every UK job opening was receiving 43 applications – over 40% more than a year before. If you’re applying for a role, it most likely is a logical progression from your previous experience and utilises your specific knowledge – which means both of those things […]
As a slight change of pace from our usual industry analysis, I wanted to share some tips on how to make the most of the recruitment process – for both candidates and hiring managers. Sometimes small changes can make a big difference, and altering how you approach the recruitment process can benefit everyone. Being The […]
In the last few weeks, we’ve seen news of HSBC being fined over £6 million by the FCA for “failures in its treatment of customers who were in arrears or experiencing financial difficulty”. The group informed the regulator in 2018 that they had identified issues with their handling of customers in financial difficulty – specifically […]
If you’re a regular visitor to the Kind Consultancy LinkedIn page, you’ve probably already seen that this week is Mental Health Awareness week in the UK and for this year the theme chosen by the Mental Health Foundation is “Moving More for Our Mental Health”. We’ve been highlighting the ways in which members of the […]
Around this time last month, my colleague Shai Cassidy took you through everything you need to know about the 24/25 FCA Business Plan. Now, their peers at the Financial Ombudsman Service have published their own plans for the next 12 months – and we’re here to give you the 5 takeaway headlines you need to […]
The messaging from the FCA has been consistent from the start – Consumer Duty is not a “one and done” box to tick, it’s ongoing, it should be part of the fabric of all customer-facing work a Financial Services trim does. From last July, there has been one exemption – closed book products, with the […]
Earlier this month the FCA issued a Dear CEO letter arising from a number of recent assessments of how well Annex 1 firms are complying with Financial Crime regulations. “Annex 1” refers to a group of businesses who engage in activities that require them to be supervised by the FCA specifically in relation to the […]
What’s Happening With DCA’s in 2024? Motor Finance compliance developments rarely make the mainstream press. When they do – you know something big is going on. What’s happening with the FCA and Discretionary Commission Arrangements in 2024? Are we about to see the biggest complaints landscape upheaval since PPI? Here’s everything you need to know. […]
Following the recent announcement from the FCA in relation to DCAs (Discretionary Commission Arrangements) and ahead of tomorrow’s ‘Temporary changes to handling rules for motor finance’ Webinar, Kind’s Selena Tye thought the following Frequently Asked Questions may come in handy. Q: Our firm never did DCA’s, therefore we do not need to act, do we? A: Firms […]
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