Sales Agent

512 300 Kind Consultancy

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Motor Finance Business

Kind Consultancy is working with a successful Motor Finance s business which is currently seeking a Sales Agent to join them in a permanent, full-time role based in their offices in Cheshire. The position pays £22,00 and has a hybrid work model requiring 3 days per week in-office following a fully office-based training period. Some Saturdays and bank holidays may be required on an ad hoc basis.

The Sales Agent will focus on contacting new and existing customers to promote the business’s products and services, with key responsibilities including:

  • Outbound calling to customers introduced from brokers and direct marketing
  • Increase customer retention by contacting existing customers to promote car finance renewal
  • Building rapport with customers by maintaining a friendly, empathetic and professional telephone manner
  • Building effective relationships with the business’s dealer network to enhance customer experience and maximise conversions
  • Passionately demonstrating excellent product knowledge and providing customers with all relevant information
  • Confidently handling customer objections through effective questioning, establishing customer needs and offering a tailored solution
  • Gathering information from customers to establish their eligibility and suitability for the organisation’s products
  • Completing finance applications, ensuring accurate data capture at all times

Our ideal candidate for the Sales Agent position:

  • Has very strong verbal and written communication skills
  • Is computer literate and a confident user of Microsoft Office products
  • Has experience of a fast-paced sales and/or customer service environment, preferably in a role featuring outbound calling
  • Has some knowledge and experience of the sub-prime market and of work in a regulated Financial Services environment
  • Holds GCSE-level qualifications in English and Maths

If you’re interested in the Sales Agent opportunity, you’re based in the Cheshire area and you have the skills and experience we’re looking for, please apply with an updated CV today.

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