Pensions Claims Specialist

1024 561 Kind Consultancy
  • Fixed-Term Contract
  • London
  • Salary: £50,000 Pro Rata

Website KindConsultancy Kind Consultancy

Large Financial Services regulator

Kind Consultancy is working with a large Financial Services governance organisation which is currently seeking a Claims Specialist to join them on a 6-month fixed term contract, in a flexible role featuring 40% work in their London office and 60% home-working.

The Pensions Claims Specialist will:

  • Process compensation claims accurately, with the end goal of generating accurate decisions and compensation payments
  • Provide guidance and training to outsourced claims processing partners on technical matters
  • Liaise with businesses, insolvency practitioners and other third parties to ensure claims issues are resolved effectively post-declaration
  • Keep process manuals and training materials up to date and accessible to other users, maintaining security and version control
  • Contribute to default and contingency planning activities as required
  • Support the delivery of specific deposits activity as required
  • Apply knowledge and experience of financial services products to investigate a wide range of compensation claims establishing whether a claim is eligible for compensation and calculating compensation due

Our ideal candidate for the Pensions Claims Specialist contract:

  • Has strong knowledge of the Claims process, ideally gained during previous work for FOS, FSCS or a similar organisation
  • Has strong dispute resolution or complaint resolution experience, preferably within Financial Services
  • Is highly numerate with excellent accuracy and consistently strong attention to detail
  • Is an outstanding communicator with strong letter writing skills
  • Is a confident user of Microsoft Office software
  • Is passionate about delivering exceptional customer service
  • Being FPC qualified and/or having completed modules for a Diploma in regulated Financial Planning would be highly desirable

If you’re interested in the Pensions Claim Specialist contract and you have the skills, knowledge and experience we’re looking for, please apply with an updated CV today.

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