Operations Lead

512 300 Kind Consultancy
  • Permanent
  • England
  • Salary: £33,000 + Benefits

Website KindConsultancy Kind Consultancy

Retail Financial Services

Kind Consultancy is working with a well-established retail Financial Services business which is currently seeking an Operations Lead to join their offices in Lancashire. This is a permanent role paying £33,000 per year plus benefits, and requiring at least 3 days per week in-office.

The Operations Lead will focus on leading the Planning and Control team, with key responsibilities including:

  • Providing support and challenge to the business from a Planning and Control perspective
  • Championing transparency in performance metrics and activity delivery
  • Working with the operational leadership team to improve business controls and outcomes
  • Continually improving the Planning and Control team, incorporating feedback from customers and wider stakeholders
  • Delivering key customer events

Our ideal candidate for the Operations Lead role:

  • Has previous experience of work within Savings and Mortgages
  • Has a track record of driving continuous improvement and supporting operations through improvement change
  • Has experience of managing and leading teams, including coaching and motivating staff
  • Can create best-in-class performance and control reporting
  • Has previously worked in a regulated customer-facing environment

If you’re interested in the Operations Lead position and have the skills and experience we’re looking for, please apply with an up to date CV today.

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