New Business & Customer Service Coordinator

512 300 Kind Consultancy
  • Contract
  • South East
  • Salary: £15.85 per hour via umbrella

Website KindConsultancy Kind Consultancy

Leading Motor Finance Business

Kind Consultancy are working with a large Motor Finance business who are currently seeking a New Business & Customer Services Coordinator to join their Berkshire offices on a six-month contract. The role is 35 hours per week, paying £15.85 per hour via umbrella.

The New Business & Customer Service Coordinator will be responsible for delivering a top-quality service to car and bike dealers, as well as to Motor Finance customers.

Key responsibilities of the New Business & Customer Service Coordinator contract will include:

  • Being an integral member of the team, ensuring the department meets its service levels on phone calls, banking of manual payments, checking of finance documentation and response times on e-mails and letters.
  • Building strong relationships with our dealers through clear communication making each contact with the team an enjoyable experience.
  • Providing an excellent level of service to our customers.
  • Making changes to customers’ finance agreements.
  • Allocating manual payments to customers’ agreements accurately.
  • Checking finance documentation efficiently.
  • Responding to correspondence from customers.

For the New Business & Customer Service Coordinator contract, we’re looking for candidates who:

  • Have previous experience working in a customer service environment.
  • Are great communicators with the ability to build relationships with customers and colleagues.
  • Possess strong organisational skills, with the ability to prioritise and meet deadlines
  • Are able to multi-task and work with speed and efficiency.
  • Are self-motivated and proactive in approach

If you’re interested in the New Business & Customer Service Coordinator contract and you have the skills we’re looking for, please apply with an updated CV today.

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