Kind Consultancy is working with a large Retail Financial Services business which is currently seeking multiple Mortgage Customer Support staff to join their Glasgow office on a contract running to March 2023 and paying £14.55 per hour.
Mortgage Customer Support contractors will be :
- Providing a range of processing and administrative activities to provide customers with a cost-effective and efficient service.
- Maintaining very high levels of accuracy at all times, following all applicable policies and procedures
- Speaking with customers and brokers via telephone for updates on their mortgage cases
- Advocating for the organisation’s brand and their products
Our ideal candidate for the Mortgage Customer Support contract:
- Must have previous experience of work involving Mortgages, preferably within a Bank
- Has the ability to pay close attention to detail, whilst working in a fast-paced environment.
- Has excellent verbal and written communication skills.
- Is PC literate with demonstrable administration skills.
- Has previous experience of communicating well with customers on both telephone calls and e-mails
- Has a strong service delivery ethic and is committed to delivering exceptional customer service
If you’re interested in the Mortgage Customer Support contract, you have the skills we’re looking for and you’re based in or able to commute to Glasgow, please apply with an updated CV today.