Remote - Kind Consultancy

Senior Compliance Manager

23 August 2024

Kind Consultancy is working with a well-established Insurance business which is currently seeking a Senior Compliance Manager to join them in a full-time, permanent role paying circa £70,000 with a predominantly remote working model.

The Senior Compliance Manager will assist the Chief Risk Officer in ensuring all of the organisation’s regulated entities comply with the regulatory requirements set by the FCA, PRA and internal policy standards, with key responsibilities including:

Leading, managing and supporting the Senior Compliance Officer’s, ensuring that their day-to-day responsibilities are met, and projects delivered on time.
Overall responsibility for the compliance dashboard, reviewing MI and prepare the Dashboard Exec Summary to identify and challenge strategic and conduct risk.
Leading on regulatory approvals via the FCA Connect system, ensuring that employees requiring FCA / PRA approval are authorised in a timely manner to avoid regulatory censure and conduct risk issues.
Ensuring that periodic regulatory returns are completed in an accurate and timely manner.
Owning allocated compliance monitoring projects, undertaking compliance monitoring, conducting sample monitoring of the initial checks completed by the Senior Compliance Officer’s on a quarterly basis.
Overseeing special projects – Audit action items, SM&CR requirements (Handover/Fit and Proper Assessments with PST,), FCA Directory, Client Assets, Social Media Reviews, FOS Complaints, Sanction List Monitoring and Threshold Conditions.
Dealing with general and complex Compliance queries from across the business, preparing the appropriate information in response to these, such as compliance process queries, TCF Dashboard queries or compliance monitoring follow ups, queries regarding the requirements for SM&CR, regulatory queries
Assisting the Chief Risk Officer in preparation for the Risk and Compliance Committee meetings.
Maintaining a working knowledge of regulatory updates via training which can then be communicated to the Compliance team and wider business.
Reviewing of in-house compliance training (online portal) to ensure accuracy or relevance of material, in order to improve the compliance culture across the Group.
Taking the lead on investigating, reviewing and the creation of a final response in terms of FOS complaints.
Taking the lead on the review and update of compliance process documentation and how-to guides
Identifying training and development plans for direct reports as well as objective setting and performance management.

Our ideal candidate for the Senior Compliance Manager opportunity:

Holds a relevant Compliance or Risk qualification
Has 3- 5 years post qualification experience in Risk or Regulatory Compliance
Possesses in-depth knowledge of the regulatory framework, FCA / PRA and AR regulations, with the ability to educate a wider business on Compliance matters
Has previously managed a team and has experience of planning and overseeing projects
Has a good understanding of Insurance sales processes and strong technical knowledge of Insurance Compliance
Demonstrates a high level of attention to detail, excellent communication skills in both writing and speech, and strong leadership and managerial skills
Is IT-literate and a confident user of Microsoft Word, Excel and Outlook
Is able to plan/complete implementations and contribute to culture change
Has the ability to translate complex regulatory issues and concerns for a variety of audiences
Displays well attuned inter-personal skills, including influencing stakeholders at all levels, team working and handling difficult relationships
Demonstrates strong stakeholder management at all levels

If you have the skills, knowledge and experience we’re looking for and you’re interested in the Senior Compliance Manager position, please apply with an updated CV today.

Head of Technical Compliance

16 August 2024

Kind Consultancy is working with a Mortgage & Protection network which is currently seeking a Head of Technical Compliance to join them in a full time, permanent role paying up to £60,000 with a predominantly remote working model requiring monthly travel to their East Midlands offices.

The Head of Technical Compliance will by overseeing and managing member firms and having responsibility for the complaints process with key responsibilities including:

Designing, producing and maintaining reports of activities demonstrating analysis and risk-based management information (MI) liaising with Head of Supervision and Head of Internal Compliance to inform the supervision oversight controls and Training manager to inform additional needs or changes to network programs.
Managing complaints handling to ensure that the network meets its obligations and ensure that root cause analysis is conducted when trends are identified.
Ensuring that the requirements of consumer duty are embedded in the approach to each customer.
Supporting the Compliance Director with timely MI to ensure that regulatory reporting and oversight is timely and submission within required deadlines
Building strong relationships with key stakeholders, championing good customer outcomes.
Monitoring FCA guidelines and regulatory obligations to ensure approach remains appropriate.
Managing individuals within the team, including coaching, 1:1’s, training, and performance reviews through their line managers to ensure they have the necessary knowledge and skills.
Acting as the point of contact providing support to staff and ARs where escalation is needed for queries and especially on complex risk concern cases.
Reporting wilful and uncorrected deficient standards or conduct and take appropriate disciplinary action.

Our ideal candidate for the Head of Technical Compliance opportunity:

Is CeMAP (essential) and CeRER (desirable) qualified
Has a minimum 3 years of experience in a similar role within the financial services sector
Has demonstrable supervisory skills including managing and coaching
Has experience of managing and reviewing more complex case files or financial promotions
Has strong knowledge of FCA systems of control requirements and ability to clearly define procedures and approach.
Is competent on Microsoft Office suite i.e. Excel, Word etc.
Has a good grounding and understanding of working within a Regulatory environment
Demonstrates excellent verbal and written communication skills
Is passionate in building excellent working relationships with both colleagues and our members to deliver the right outcomes for all parties
Is a good team manager, with an ability to work under own initiative

If you’re interested in the Head of Technical Compliance opportunity and you have the skills and experience we’re looking for, please apply with an updated CV today.

Compliance Administration Support Assistant

6 August 2024

Kind Consultancy is working with a large Commercial Finance business which is currently seeking a Compliance Administration Support Assistant to join them in a full-time, permanent role with a predominantly remote working model and a salary of up to £32,000.

The Compliance Administration Support Assistant will aide the Compliance team in their work, with key responsibilities including:

Ensuring companies across the group are current with Assurance requirements – being on top of who needs a review based on the specified priorities.
Booking assurance reviews for new and existing subsidiaries and branches, demonstrating a hands-on approach to getting these booked in
Liaising with the Assurance Officers who carry out the reviews to confirm capacity and availability
Following up with subsidiaries who need chasing to book, or fail to provide the requested documents, or who cancel their meetings
Applying attention to detail, managing the system of record and trackers for current statuses of subsidiaries, to ensure records are up to date
Requesting documentation from subsidiaries, and preparing the report basics from the provided documents, previous reviews, and publicly available information such as on Companies House
Providing weekly and monthly updates on progress and performance to relevant stakeholders.
Assisting the Compliance Manager, ACP manager and the wider Compliance team in various tasks and activities, ensuring alignment with team objectives.
Effectively supporting the company’s requirements for the delivery of Assurance Consultation meetings with its subsidiaries and its continuous future development.

Our ideal candidate for the Compliance Administration Support Assistant:

Demonstrates exceptional attention to detail, with thorough documentation and record-keeping
Is confident in the use of Information Technology, including managing worklists in Excel and the use of Word and Outlook
Has strong verbal and written communication abilities and interpersonal skills, with the ability to effectively engage with staff at all levels, clearly and concisely conveying of information
Having relevant past experience working within a compliance or regulatory environment with exposure to Commercial Finance would be highly desirable, as would experience of managing workloads and diaries

If you’re interested in the Compliance Administration Support Assistant and you have the knowledge, skills and experience we’re looking for, please apply with an updated CV today.

Senior Project Manager

1 August 2024

Kind Consultancy is working with a major UK Retail Bank which is currently seeking a Senior Project Manager to join them on a remote, 6 month contract paying £589 per day via umbrella.

The Senior Project Manager will be part of the Change & Transformation division, leading Project and Programme teams and managing all aspects of the project management life-cycle to ensure successful delivery of projects for our Sponsors, Stakeholders and Customers, with key responsibilities including:

Mobilising and managing projects and change initiatives using formal methodologies and lifecycles.
Developing and managing a stakeholder engagement plan ensuring continuous and clear communications with sponsors, business owners and impacted suppliers.
Working with project sponsors to develop scope and business cases including financials and project plans.
Developing and maintaining a disciplined change control process to make sure changes are formally agreed.
Managing the project visibly against the project plan including schedule and budget, making changes where necessary.
Ensuring the project adheres to the Change Book of Standard Procedures and governance framework.
Working with internal / external stakeholders and suppliers to design innovative solutions and establish requirements and priorities.
Establishing resourcing requirements for the project and work with Portfolio/Programme leads to optimise the mix of internal/external resource and develop solutions to resource shortfalls.
Ensuring the project delivers on time and within budget whilst remaining aligned to the strategy.
Taking accountability, assessing situations and making critical decisions when faced with complex demands and issues that can, and will, arise throughout the project life-cycle.
Leading and coordinating teams of diverse technical and non-technical resources across multiple geographic sites and engaging effectively with external 3rd party service providers.

Our ideal candidate for the Senior Project Manager contract:

Has substantial experience of project management, delivering quality projects on budget and on time
Has a good understanding of the financial sector – having Fraud expertise and working with PSR regulation would be highly desirable
Demonstrates sound business acumen and judgment; the ability to see and communicate technology challenges in business terms; and the ability to understand and deliver business value
Has experience of working on change delivery with suppliers / third party partners
Possesses in-depth knowledge of payment schemes & systems
Has experience of Financial and Risk Regulatory Reporting environments
Has experience of managing change in decision systems and regulated model environments
Has past exposure to all types of releases such as rapid deployment and the more traditional release methods
Is highly articulate with exceptional communications and inter-personal skills and proven leadership, influencing and decision making abilities.
Has experience of regulated environments and of Financial and Risk data driven landscapes
Has experience of digital delivery in both Waterfall and Agile methodologies
Demonstrates a sound understanding of project management methodologies
Has a track record of managing successful relationships with partners and 3rd parties
Having past experience of Complex Regulatory project delivery environment, Industry & Regulatory responses / interactions and of managing change in Payment Scheme environments would be desirable

If you’re interested in the Senior Project Manager contract and you have the skills, knowledge and experience we’re looking for, please apply with an updated CV today.

Senior Business Analyst

1 August 2024

Kind Consultancy is working with a leading Retail Bank which is currently seeking a Senior Business Analyst to join them on a remote, 6 month contract paying £410 per day via umbrella.

The Senior Business Analyst take the lead on the Fraud Strategy Business Impact Assessment, fully understanding the business needs for the to-be solution, with key responsibilities including:

Managing a plan for delivering BIA, with key milestone activities
Assessing options and considering the business impact for innovative business solutions
Working with internal / external stakeholders and suppliers to establish to-be processes, documenting them and supporting with training development
Identifying risks of recommended solutions and propose ways to manage those risks
Supporting and leading implementation of training and testing (scenario development and defect management) for Fraud Strategy

Our ideal candidate for the Senior Business Analyst contract:

Has substantial past experience of business analysis and a track record of delivering quality artefacts on budget and on time
Is able to think strategically and deliver pragmatically
Demonstrates well developed communication skills, with the ability to translate complex issues for a variety of audiences
Having previous experience of working on Fraud projects would be desirable

If you have the skills, knowledge and experience we’re looking for and you’re interested in the Senior Business Analyst opportunity please apply with an updated CV today.

Money Mule Fraud Consultant

1 August 2024

Kind Consultancy is working with a major UK Financial Services brand which is currently seeking a Money Mule Fraud Consultant to join them on a remote, 3 month contract paying £650 per day via umbrella.

The Money Mule Fraud Consultant will be responsible for developing the ‘Money Mule’ prevention strategy focusing on strengthening the firm’s controls in providing accounts to mules that help launder the proceeds of fraud and money laundering and, strengthening detective controls once transactions have been processed. Key activities will include:

Developing rules within the in-house plastic, digital payment, and acquisition fraud detection systems to combat mule fraud, using techniques such as historical data analysis of patterns and behaviours; link analysis; and anomaly detection.
Driving changes within fraud operations processes that are executed to manage Money Mule cases.
Optimising and monitoring performance of money mule detection and prevention systems and associated models, working between the operational teams and Fraud Strategy.
Partnering with the Fraud Analytics team whom are experts in the Bank’s primary detection systems.
Feeding data into relevant MI required by governance committees and stakeholders relevant to Money Mule activity.
Supporting network analytics and link analysis before the money mules start to transact across our accounts.
Working collaboratively with relevant stakeholders to prevent the organisation from being used for mule accounts, stopping money going into the hands of fraudsters and money launderers.
Ensuring that operational and genuine customer impacts are balanced against fraud risk and losses.

For the Money Mule Fraud Consultant contract, we’re looking for candidates who:

Has proven experience in a Fraud Strategy or Fraud Analytics function within UK Retail Banking.
Has detailed knowledge and demonstrable experience of utilising industry standard Fraud defence systems & models (e.g. Falcon, PRM, Feedzai, Actimize, BioCatch, Hunter, Sira, TSYS Cardguard etc.)
Has practical experience of using SAS, SQL or equivalent analytical tools to develop data driven solutions.
Has experience of developing and implementing successful fraud prevention strategies and initiatives to prevent Fraud within financial services.
Has a strong knowledge and understanding of Money Mule risk and industry trends within financial services to identify risks that may impact our organisation.
Demonstrates strong analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights.
Has excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Is able to articulate complex analytical concepts to non-technical stakeholders.
Having experience of developing and implementing successful fraud prevention strategies and initiatives to prevent Money Mule activity within financial services would be highly desirable, as would a pre-existing awareness of external regulatory changes that have the ability to impact Money Mule risk.

If you’re interested in the Money Mule Fraud Consultant contract and you have the skills, knowledge and experience we’re looking for, please apply with an updated CV today.

Senior Compliance Manager

Head of Technical Compliance

Compliance Administration Support Assistant

Senior Project Manager

Senior Business Analyst

Money Mule Fraud Consultant

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