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Internal Business Development Manager

Kind Consultancy is working with a succesful Property Lender which is currently seeking an Internal Business Development Manger to join them in a full time, permanent role based in their North-West London offices, paying up to £50,000.

The Internal Business Development Manager will provide administrative support to the external sales team and assist in delivering excellent service across the department and to brokers and clients, with key responsibilities including:

  • Following up on indicative terms and Agreements in Principle (AIPs) with brokers and customers
  • Assessing and replying to enquiries received via telephone & online channels.
  • Providing accurate indicative terms or outlining accurately as to why a case has been declined.
  • Submitting accurate AIP submissions to credit for approval.
  • Packaging and submitting new applications to the Credit Analyst Team, ensuring online ID and other documents are received.
  • Supporting the External Sales Team with enquiries and AIPs.
  • Assisting the Credit Analyst team with valuation and solicitors quotes, including seeking alternative/best quotes
  • Sourcing and engaging with new brokers via outbound telephone calls.
  • Keeping data up-to-date on internal systems
  • Undertaking project and ad-hoc pieces of work at management request.

Our ideal candidate for the Internal Business Development Manager opportunity:

  • Must have 2 or more years of experience working in Financial Services.
  • Is a confident user of Outlook, Excel and Word.
  • Demonstrates very good written & verbal communication skills.
  • Has a track record of working well to timescales.
  • Holding a relevant qualification or degree level education would be desirable.

If you’re interested in the Internal Business Development Manager opportunity, you’re based in or can commute to North-West London and you have the skills and experience we’re looking for, please apply with an updated CV today.

Executive Assistant

Kind Consultancy is working with a fast growing alternative Financial Services business which is currently seeking an Executive Assistant to join their Birmingham office in a full-time, permanent role with a hybrid work model paying up to £55,000.

The Executive Assistant provide critical support to the CEO and the Executive Committee (ExCo), playing a key role in ensuring the smooth and efficient operation of the CEO’s office and supporting the overall success of the business, with key responsibilities including:

  • Screening and prioritising all incoming communications (emails, phone calls, etc.).
  • Preparing expense reports and manage travel and accommodation bookings.
  • Coordinating internal and external meetings, including logistics, agendas, and minutes.
  • Coordinating and facilitating ExCo meetings, including agenda setting, minute-taking, and follow-up actions.
  • Tracking and monitoring the progress of ExCo decisions and ensure timely execution.
  • Conducting in-depth research and analysis on key industry trends, competitor activity, and market opportunities.
  • Preparing high-quality presentations, reports, and briefing materials for the CEO, ExCo meetings, and board meetings.
  • Tracking progress against business Objectives & Key Results (OKRs) and identify potential roadblocks.
  • Maintaining and refining internal processes that support high-ranking executives companywide, and coordinate internal and external resources to expedite workflows.
  • Overseeing special projects or initiatives as assigned, ensuring effective coordination across departments.
  • Building and maintaining strong relationships with key internal and external stakeholders, including senior management, board members, investors, and regulators.
  • Representing the CEO’s office in various internal and external meetings and events.
  • Overseeing the general administration of the CEO’s office, including office supplies, equipment, and facilities.
  • Preparing the packs and take the minutes for various committees and regular meetings such as the Executive Committee, Operating Committee and the Customer & Product Governance Committee.
  • Assisting the CEO with personal tasks, such as organising personal appointments, events, or managing personal travel plans/arrangements, when required.

Our ideal candidate for the Executive Assistant opportunity:

  • Has 4 or more years of experience as an Executive Assistant to a senior executive, ideally in a fast-paced, high-growth environment
  • Has thorough knowledge of the Banking and Financial Services industry.
  • Has extensive experience managing complex executive calendars and scheduling meetings with internal and external stakeholders.
  • Demonstrates a high degree of professionalism in dealing with diverse groups of people, including Board members, senior executives and staff.
  • Has previous experience of preparing materials for board and committee meetings, such as board packs, minutes, and agendas.
  • Possesses strong communication experience, including drafting executive correspondence, handling high-level communications, and acting as a liaison with board members, clients, regulators, and other stakeholders.
  • Has a proven track record of handling sensitive and confidential information securely and with discretion.
  • Has worked in roles that involved preparing, editing, and formatting executive-level documents, reports, and presentations
  • Has a history of identifying issues, suggesting solutions, and troubleshooting problems independently.
  • Holds a bachelor’s degree or equivalent combination of education and experience.
  • Is highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

If you have the necessary skills, experience and qualifications, you live in or can commute to Birmingham and you’re interested in the Executive Assistant opportunity, please apply with an updated CV today.

Regional Account Manager – South

Kind Consultancy is working with a Specialist Property Finance Firm which is currently seeking a Regional Account Manager to join them in a full-time, permanent, remote role paying up to £75,000 dependent on experience.

The Regional Account Manager will focus on identifying, developing and managing relationships with mortgage intermediaries, professional introducers and direct applicants in order to originate new lending opportunities in the allocated territory in the South of England. Other responsibilities will include:

  • Managing deal flow by maintaining a strong sales pipeline across Bridging Finance and Buy-to-Let Mortgages, meeting and exceeding targets for both product lines
  • Collaborating with the internal sales team to book and manage your own diary with a focus on face-to-face appointments
  • Effectively responding to new business enquiries via telephone and e-mail, recording these appropraitely on the CRM system
  • Building in-depth knowledge of the firm’s products, criteria and lending policy, enabling you to handle new business enquiries effectively and provide suitable training to intermediary partners
  • Maintaining up-to-date awareness of competitor product offerings and wider market conditions to inform internal feedback for product development

Our ideal candidate for the Regional Account Manager role:

  • Demonstrates exceptional Sales and Presentation skills, with a proven track record of success in a Sales environment
  • Possesses extensive knowledge of bridging finance and Buy-to-Let finance
  • Has strong negotiation skills and the ability to persuade others and tactfully handle objections
  • Has good technical product knowledge and experience of the Specialist Finance market
  • Is proficient in Microsoft Office including Word, Excel and Outlook
  • Has proven achievements in meeting agreed sales targets within set timescales
  • Has a good understanding of Treating Customers Fairly, Money Laundering, Data Protection, Responsible Lending and FCA & PRA regulations

If you’re interested in the Regional Account Manager role, you’re based in the South of England and you have the necessary skills, knowledge and experience, please apply with an updated CV today.

Transaction Monitoring Lead

Kind Consultancy is working with a growing Alternative Financial Services business which is currently seeking a Transaction Monitoring Lead to join them in a full-time, permanent role paying up to £55,000 with a hybrid work model requiring 2 days per week in their Birmingham offices.

The Transactional Monitoring Lead will oversee transaction monitoring and customer screening functions, with key responsibilities including:

  • Managing the end-to-end transaction monitoring and batch screening processes, including alert reviews, investigations, and escalation procedures.
  • Ensuring operational output meets quality and timeliness standards, with robust controls in place.
  • Regularly validating and calibrating ongoing monitoring systems and scenarios to ensure optimal performance.
  • Analysing alert volumes, false positives, and detection thresholds to enhance system accuracy and efficiency.
  • Monitoring industry trends and regulatory updates to ensure the system reflects the latest risks and industry best practices.
  • Preparing detailed analysis and recommendations for the MLRO on system adjustments, rule changes, and emerging risks.
  • Providing reports on system performance, key metrics, and compliance trends for senior management.
  • Overseeing a team of ongoing monitoring analysts, ensuring high-quality operational output and adherence to regulatory standards.
  • Providing mentorship, training, and development opportunities to team members.
  • Collaborating with the Line 1 and Line 2 Financial Crime teams to address escalations and ensure alignment with broader Financial Crime programs.
  • Functioning as a key point of contact for regulatory reviews, audits, and internal assessments related to ongoing monitoring.
  • Ensuring procedures are up to date on at least an annual basis.
  • Identifying opportunities to enhance the efficiency and effectiveness of transaction monitoring workflows.
  • Implementing best practices for investigations, reporting, and system maintenance

Our ideal candidate for the Transaction Monitoring Lead opportunity:

  • Has experience in transaction monitoring and batch screening, ideally in a managerial role within the banking or financial services sector.
  • Possesses strong expertise in validating, calibrating, and optimising systems.
  • Is familiar with ComplyAdvantage or similar AML and compliance platforms.
  • Has a deep understanding of AML regulations and frameworks, including FATF, EU AML Directives, and equivalent.
  • Has a proven ability to oversee and manage operational teams and outputs.
  • Demonstrates excellent analytical skills with the ability to interpret data, identify patterns, and make strategic recommendations.
  • Has effective communication skills, with experience preparing reports for senior stakeholders, including MLROs.
  • Holding a relevant certification such as ACAMS, ICA, or equivalent would be highly desirable, as would experience with machine learning or advanced analytics in transaction monitoring systems.
  • Has good knowledge of regulatory requirements across multiple jurisdictions

If you’re interested in the Transaction Monitoring Lead role, you have the necessary skills, knowledge and experience, and you’re based in or can commute to Birmingham, please apply with an updated CV today.

2nd Charge Underwriter

Kind Consultancy is working with a specialist mortgage lender which is currently seeking a 2nd Charge Underwriter to join them in a full-time, permanent role based in their Hertfordshire office, paying up to £45,000.

The 2nd Charge Underwriter will underwrite 2nd Charge Mortgage applications in accordance with the firm’s lending criteria, policies and procedures, with key responsibilities including:

  • Underwriting and assessing loan documentation, including valuation reports and requesting additional information from brokers where required, highlighting any concerns
  • Carrying out checks on the applicants and properties and assessing their suitability for the loan applied for
  • Proactively managing a pipeline of mortgage applications which will include chasing outstanding information from third parties and providing timely updates to introducers which will help ensure service excellence is maintained
  • Recommending and referring cases to Credit Committee where credit committee approval is required.
  • Liaising with introducers, valuers and solicitors
  • Overseeing cases from inception through to completion

Our ideal candidate for the 2nd Charge Underwriter opportunity:

  • Demonstrates a strong understanding of FCA regulation
  • Has significant experience underwriting mortgage applications, specifically with 2nd Charge exposure.
  • Holding CeMAP is not essential but would be desirable
  • Is well organised with exceptional attention to detail
  • Works well as part of a team
  • Is highly articulate with good written and verbal communication skills

If you’re interested in the BTL Underwriter role and you have the relevant knowledge, skills and experience and live in or can commute to Hertfordshire, please apply with an updated CV today.

Senior BTL Underwriter

Kind Consultancy is working with a specialist mortgage lender which is currently seeking a Senior BTL Underwriter to join them in a full-time, permanent role based in their Hertfordshire office, paying up to £50,000.

The Senior BTL Underwriter will take ownership of allocated Buy-to-Let cases from inception through to completion, underwriting, maintaining and managing a pipeline of complex and high value cases, through to offer, with key responsibilities including:

  • Assessing applications that have been referred for approval by Underwriting Case Managers
  • Documenting rationale as to why a case should or should not be offered
  • Providing real time feedback to the Underwriting Case Managers on a case by case basis and also providing daily, weekly and monthly reporting to the line manager.
  • Underwriting and assessing loan documentation, including valuation reports and requesting additional information from brokers for complex and high value cases where required, highlighting any concerns
  • Carrying out checks on the applicants and properties and assessing their suitability for the loan applied for
  • Proactively chasing outstanding information from third parties and sharing timely updates to introducers to enable service excellence
  • Recommending and referring cases to the relevant mandate holders for approval
  • Liaising with introducers, valuers and solicitors
  • Overseeing cases from inception through to offer
  • Updating all relevant systems to maintain management information

Our ideal candidate for the Senior BTL Underwriter opportunity:

  • Has a good understanding of business risk
  • Has significant experience within the secured lending sector underwriting mortgage applications, specifically within the Buy to Let market.
  • Demonstrates a good understanding of the underwriting process, with previous experience of managing a caseload and assessing cases for approval in a fast-paced environment
  • Holding CeMAP would be desirable but is not essential
  • Has very good organisational, analytical and time management skills
  • Displays excellent verbal & written communication skills
  • Is a competent user of Microsoft office software
  • Has consistently excellent attention to detail

If you’re interested in the Senior BTL Underwriter opportunity, you have the necessary skills, knowledge and experience and you’re based in or can commute to Hertfordshire, please apply with an updated CV today.

BTL Underwriter

Kind Consultancy is working with a specialist mortgage lender which is currently seeking a BTL Underwriter to join them in a full-time, permanent role based in their Hertfordshire office, paying up to £45,000.

The BTL Underwriter will underwrite buy-to-let loan applications in accordance with the firm’s lending criteria, policies and procedures, with key responsibilities including:

  • Underwriting and assessing loan documentation, including valuation reports and requesting additional information from brokers where required, highlighting any concerns
  • Carrying out checks on the applicants and properties and assessing their suitability for the loan applied for
  • Proactively managing a pipeline of mortgage applications which will include chasing outstanding information from third parties and providing timely updates to introducers which will help ensure service excellence is maintained
  • Recommending and referring cases to Credit Committee where credit committee approval is required.
  • Liaising with introducers, valuers and solicitors
  • Overseeing cases from inception through to completion

Our ideal candidate for the BTL Underwriter opportunity:

  • Demonstrates a strong understanding of FCA regulation
  • Has significant experience underwriting mortgage applications, specifically within the BTL market.
  • Holding CeMAP is not essential but would be desirable
  • Is well organised with exceptional attention to detail
  • Works well as part of a team
  • Is highly articulate with good written and verbal communication skills

If you’re interested in the BTL Underwriter role and you have the relevant knowledge, skills and experience and live in or can commute to Hertfordshire, please apply with an updated CV today.

Residential Mortgage Underwriter

Kind Consultancy is working with a specialist mortgage lender which is currently seeking three Residential Mortgage Underwriters to join them in full-time, permanent roles based in their Hertfordshire office, paying up to £42,500.

The Residential Mortgage Underwriter will take ownership of allocated cases from inception through to completion, with key responsibilities including:

  • Entering and updating borrower data on lending platform.
  • Ensuring all aspects of the loans are recorded accurately on lending platform and meet underwriting guidelines.
  • Carrying out an assessment of the mortgage applications to ensure all aspects of underwriting criteria are met.
  • Providing concise and accurate updates to brokers.
  • Proactively chasing brokers for outstanding requirements.
  • Ensuring all underwriting is in line with Company policy and within regulation.
  • Ensuring that all cases are Underwritten within the Groups Risk appetite.
  • Building good relationships with 3rd party suppliers including brokers and solicitors to assist in the smooth flow of business.
  • Maintaining a pipeline of cases, overseeing cases from inception through to completion.
  • Maintaining broker relationships that are integral to business growth.

Our ideal candidate for the Residential Mortgage Underwriter opportunity:

  • Has a good understanding of FCA regulation.
  • Is experienced in Underwriting 1st and/or 2nd Charge mortgage applications.
  • Holding CeMAP would be desirable but is not essential
  • Displays consistently strong attention to detail.
  • Has good written and verbal communication skills.

If you’re interested in the Residential Mortgage Underwriter opportunity, you have the necessary skills and experience, and you live in or can commute to Hertfordshire, please apply with an updated CV today.

Telephone Business Development Executive

Kind Consultancy is working with a specialist lender which is currently seeking a Telephone Business Development Executive to join them in a full-time, permanent role in their Hertfordshire office, paying up to £35,000 with an annual OTE circa £50,000.

The Telephone Business Development Executive will be support a field based BDM and TBDM to hit Buy to Let and Bridging targets through proactive telephone contact with intermediaries within your allocated region, with key responsibilities including:

  • Creating, managing and developing relationships with introducers to achieve new business targets.
  • Building knowledge of the organisation’s BTL and Bridging products, criteria, process and USPs and maintaining your understanding of the products to be able to assess enquiries, produce terms and progress these into applications within SLA’s.
  • Working alongside the regional field BDM and TBDM to maintain relationships with intermediaries within the region in order to maximise sales opportunities.
  • Speaking to introducers and handling new business enquiries.
  • Ensuring that the CRM system is kept up to date, accurately recording all discussions and activities.
  • Ensure that all intermediaries are updated about new products and features.
  • Developing and maintaining knowledge of competitors and their products and criteria, and of the wider market
  • Proactivity calling new/existing/lapsed intermediaries to engage them with BTL & Bridging products
  • Following up on terms issued (bridging) and deals agreed (BTL) within SLA in order to progress them into applications, handling objections in order to win the deal
  • Making introductions to new firms registering via broker support, ensure they are aware of key contacts for enquiries/support in that region
  • Keeping intermediaries informed on changes to our BTL & Bridging products, including but not limited to criteria, pricing, processes via telephone or email
  • Assessing enquiries via telephone and email and identify sales opportunities, referring to relevant stakeholders in order to produce terms/quotes

Our ideal candidate for the Telephone Business Development Executive opportunity:

  • Has past experience of working for a Specialist Lender within Financial Services, preferably with Buy-to-Let and/or Bridging exposure
  • Has past experience of Sales work
  • Has excellent communication skills including a highly professional telephone manner
  • Is analytically minded, and able to present complex information in a clear, interesting way for a variety of audiences
  • Is highly organised with strong admin skills
  • Is a team-player with a track-record of building strong working relationships

If you’re interested in the Telephone Business Development Executive opportunity, you have the necessary skills, knowledge and experience, and you’re based in or can commute to Hertfordshire, please apply with an up to date CV today.

Senior Credit Underwriter

Kind Consultancy is working with a well-established Retail Financial Services business which is currently seeking a Senior Credit Underwriter to join them in a full-time, permanent role, paying up to £70,000 with a hybrid work model based out of their offices in the East Midlands.

The Senior Credit Underwriter will assess the credit and risk profiles of customers within the Pensions, Professions and Real Estate markets, with key responsibilities including:

  • Conducting analysis and recommending sanctions, determining the acceptability of proposals and providing recommendations or alternative solutions where appropriate that satisfy customer needs and meets business objectives.
  • Conducting independent assessments of each case and preparing the relevant documents for an informed decision to be made.
  • Ensuring the main influencing factors and sanctioning analysis are all accurately recorded when reaching proposal recommendations and decisions.
  • Facilitating business development efforts through a proactive approach to credit proposals, ensuring opportunities are maximised.
  • Ensuring that facilities have had the correct legal documents issued, that they are executed correctly and that all legal formalities including, where appropriate, the giving of independent legal advice, have been effectively completed.
  • Undertaking line management as agreed with the Director of Credit, including supervising the day-to-day activities of assigned team members so that their individual and collective performance meets the required standards, contributing to their development and providing ongoing support as required.
  • Communicating relevant information to team members, senior management and other interested parties ensuring essential features of the situation are understood, enabling informed decisions to be taken where appropriate.
  • Proactively reviewing credit processes and recommending changes that will deliver enhanced operational efficiency.

Our ideal candidate for the Senior Credit Underwriter opportunity:

  • Has significant previous experience as a Credit Underwriter
  • Has excellent analytical and problem-solving skills
  • Has knowledge of the relevant rules under the Financial Services Acts
  • Demonstrates a wide knowledge of the commercial environment and sector specialism including pensions, real estate lending and the SME market, and an understanding of financial management and wider management principles and techniques
  • Possesses a good level of financial and commercial awareness
  • Has a good understanding of Conduct Risk and Treating Customers Fairly requirements relevant to credit operations.
  • Is able to interpret and implement relevant guidance, ensuring compliance and due regard is paid to the interests of customers and customers are treated fairly.
  • Is highly organised and demonstrates excellent communication skills, in both writing and speech

If you’re interested in the Senior Credit Underwriter position, you have the necessary skills, knowledge and experience and you live in or can commute to the East Midlands, please apply with an updated CV today.

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Lichfield. WS13 6PY

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Telephone:
(+44) 121 643 2100

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enquiries@kindconsultancy.com

A specialist recruitment and executive search firm specialising in interim and permanent Governance, Risk, Compliance, Complaints, Financial Crime and Change & Transformation roles across Financial Services

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Registered Address: Kind Consultancy Ltd – St. James House St. James Square CHELTENHAM Gloucestershire, England GL50 3PR

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