When a new recruiter joins a firm, they’re often plunged into a few days of intensive training, memorising scripts and going through role-play exercises until they have a handle on how they’re going to be working. Some recruitment agencies go one step above this with continuous training, regularly refreshing consultants to keep their skills sharp. People will then go to market claiming to be “experts” when in reality they have a shallow understanding of the roles they’re working on that doesn’t go much further than a job title.
We believe it’s important to not just understand recruitment processes, from initial client briefs through market mapping to interviews, completion and post placement care, but also to aide our consultants and, subsequently, clients and candidates with specialised, specific Governance, Risk & Compliance and Complaints industry knowledge.
The Kind Difference is that as well as equipping our team with a variety of techniques to make them excellent recruiters and making sure they’re continually honing their abilities, we also regularly train the team on industry topics and specific role knowledge – just this month, for example, they’ve completed Financial Crime and AML regulation training, as well as Treating Customers Fairly. As well as this formal training, Kind Consultancy works alongside the other parts of the Kind Group who are themselves Financial Services organisations regulated by the FCA, exposing us to regulatory changes and upcoming topics on a daily basis.
This means that unlike any of our competitors when you talk to a Kind consultant you’re talking to someone who actually understands your role, how it works and how it relates to the rest of the business. As a client, you can be confident that your role will be approached strategically, with candidates selected who fit your organisation’s specific role needs and wider business plans. As a candidate, you know you won’t be wasting time explaining every acronym on your CV or being submitted to jobs that are only loosely related to your experience and skill set.
The next time you encounter a recruiter self-describing as an “expert” in your field, ask – what makes you an expert? What exposure to the actual industry have you had?
If you’re seeking career advancement within Governance, Risk & Compliance or Complaints, or your organisation has resourcing needs, contact us at Kind on 01216432100 or firstname.lastname@example.org for a confidential discussion.