News

Customer Service

Kind’s Excellent Customer Service

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In recognition of Customer Service Week, we’ve taken some time to check in with our own customers and asked them to contribute testimonials on the service that they’ve received, whether as a client or a candidate. Delivering a customer experience above and beyond any standard recruitment agency is very important to us, and we’re proud…

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How to learn and recover from an interview rejection

Career Corner: Bouncing Back from Interview Rejection

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The interview – the crucial turning point in any recruitment process that allows the potential employer and the potential employee to get a good sense of each other in person, asking any questions that haven’t been addressed, drawing out the wider story that exists beyond just a CV and a job description. And sometimes, despite…

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Are personal contract plans going to cause a mis-selling scandal in motor finance?

Car Finance and Personal Contract Plans

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Speculation is mounting that the car finance industry could be heading for its own mis-selling scandal as fears grow around the way in which Personal Contract Plans have been sold. Recent reports show car dealer Lookers facing large scale mis-selling allegations as more details emerge about the FCA investigation announced in June. One of the…

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IR35 Reform Incoming: What You Need to Know

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It’s been a long journey for IR35, from its initial announcement in March 1999 to the major changes coming into effect in April 2017for Public Sector and April 6th 2020 for the Private Sector. With the private sector deadline approaching, we’re seeing more and more questions from both clients and contractors on what’s going to…

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Career Corner: Secrets to CV Success

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Studies have suggested that recruiters and hiring managers will sometimes look at a CV for as little as six seconds before deciding if the candidate is worth keeping. So how can you make sure you clear the very first hurdle of the job application process? Here are a few tips to give yourself the best…

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Culture Change and SM&CR

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Today sees the publication of a “culture survey” carried out by Lloyd’s of London following reports of widespread harassment and bullying. The insurance market is already preparing a number of changes to try to end what has been described as a “toxic culture”, with reports this weekend suggesting they are gearing up to launch new…

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How to deal with a counter-offer

Career Corner: Considering a Counter-Offer

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You’ve found a new Governance, Risk and Compliance role that you like the look of. You’ve submitted a CV, dazzled your potential new boss across two rounds of interviews, and they’ve made you an offer. You let your manager know that you’re handing in your notice because you’re heading off to this new job –…

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The Kind Guide to securing Promotions and Pay Rises

Career Corner: Promotions & Pay Rises

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Almost every hard-working professional is looking for career progression. It’s human nature to seek new challenges and, in turn, greater rewards. Yet many people feel very unsure about how to navigate potentially difficult conversations with their managers about promotions or pay rises. The most important thing in any situation is to be prepared. Why do…

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The End of PPI Complaints - and what comes next in the Complaints world

The End of PPI Complaints … And What Comes Next

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The PPI Deadline of August 29th 2019 has been fixed in calendars across the Financial Services and Banking world all year long, and tomorrow we will have reached the end. Or at least the end of the beginning – with the uptick in the number of complaints being submitted this year, just how long will…

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How is Kind Consultancy different to traditional recruitment firms?

What makes Kind Consultancy different?

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What makes Kind Consultancy different to other recruitment providers? Kind Consultancy are true search specialists, focussing on permanent and interim Governance, Risk & Compliance roles within Banking and Financial Services. Unlike a standard recruitment agency, this means we have the skills and capabilities to go above and beyond when identifying and making contact with candidates…

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