News

Motor Finance Regulation - Beyond Policies & Procedures

Motor Finance Regulations: Beyond Policies & Procedures

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Earlier this month I wrote about the current focus on Motor Finance Regulations, especially the growing controversy around PCPs and the associated commission models. Since then, the FCA has announced their intention to ban commission models in Motor Finance that are tied to the customer interest rates, estimating that this could save customers up to…

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How is your social media footprint affecting your job search?

Career Corner: Your Social Media and Your Job Search

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Technology moves fast. Ten years ago you wouldn’t have had to think too much about your internet presence during a job search. Now, it can be the first thing your potential new boss looks up after seeing your CV. Don’t worry though, you can easily minimise risks and even use your social media presence to…

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Pensions Update

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With many people working until later in life than ever before and complex, unpredictable economic situations in many countries, it’s a good time to be thinking seriously about pensions. Last week saw the publication of the results of a major survey conducted by Zurich Insurance Group and the Smith School of Enterprise and the Environment,…

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Career Corner: Achieving Interview Excellence

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Being the right candidate for a job is about a number of factors. You need to have the right experience, built up across a career in relevant positions. You need to have developed the skills, honing your abilities and expanding your knowledge. You can have the perfect CV (read our guide on building a better…

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Customer Service

Kind’s Excellent Customer Service

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In recognition of Customer Service Week, we’ve taken some time to check in with our own customers and asked them to contribute testimonials on the service that they’ve received, whether as a client or a candidate. Delivering a customer experience above and beyond any standard recruitment agency is very important to us, and we’re proud…

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How to learn and recover from an interview rejection

Career Corner: Bouncing Back from Interview Rejection

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The interview – the crucial turning point in any recruitment process that allows the potential employer and the potential employee to get a good sense of each other in person, asking any questions that haven’t been addressed, drawing out the wider story that exists beyond just a CV and a job description. And sometimes, despite…

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Are personal contract plans going to cause a mis-selling scandal in motor finance?

Car Finance and Personal Contract Plans

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Speculation is mounting that the car finance industry could be heading for its own mis-selling scandal as fears grow around the way in which Personal Contract Plans have been sold. Recent reports show car dealer Lookers facing large scale mis-selling allegations as more details emerge about the FCA investigation announced in June. One of the…

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IR35 Reform Incoming: What You Need to Know

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It’s been a long journey for IR35, from its initial announcement in March 1999 to the major changes coming into effect in April 2017for Public Sector and April 6th 2020 for the Private Sector. With the private sector deadline approaching, we’re seeing more and more questions from both clients and contractors on what’s going to…

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Career Corner: Secrets to CV Success

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Studies have suggested that recruiters and hiring managers will sometimes look at a CV for as little as six seconds before deciding if the candidate is worth keeping. So how can you make sure you clear the very first hurdle of the job application process? Here are a few tips to give yourself the best…

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Culture Change and SM&CR

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Today sees the publication of a “culture survey” carried out by Lloyd’s of London following reports of widespread harassment and bullying. The insurance market is already preparing a number of changes to try to end what has been described as a “toxic culture”, with reports this weekend suggesting they are gearing up to launch new…

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