News

Automation – for many years now it’s been speeding up and scaling up the way that hundreds of different industries operate. Whenever technological solutions are used to replace human workers, there are a variety of ethical and business issues to consider – especially if automated systems are having direct contact with customers. That’s the situation…

Here at the Kind Group we have been looking at what the new “norm” will look like post lockdown and our “return to work” procedure is now well underway. As a group we have continued to operate “business as usual” and I am very pleased and proud of how the whole Kind team has adapted…

Appearances can be deceiving, as the old cliché goes. Kind Consultancy is a small business, with a dedicated team – so it could be perceived that a major, multinational organisation wouldn’t think of using us for a large-scale recruitment project.  Well – they have, and continue to do so. We have worked a number of…

Interim support has always been one of the key areas we focus on at Kind Consultancy, and across our time recruiting in the Governance, Risk, Compliance & Complaints space, it has become a more and more popular option. SME businesses used to see interims as people that larger companies hired, and the larger companies once…

Kind Consultancy is very excited to announce a new partnership with TieTa. TieTa are a fast-growing business providing contact centre support to businesses across Financial Services and beyond. Much more than a simple outsourcing provider, they integrate call centre resource seamlessly into your business’s pre-existing customer contact approach. Whether you need a small number of…

Here at the Kind Group we are now looking at what the new “norm” will look like post lockdown and our “return to work” procedure is well underway. As a group we have continued to be “business as usual” and I am very pleased and proud of how the whole Kind team has adapted and…

As we head into the summer, some parts of our lives are beginning to look more like they did before the global Covid-19 pandemic but in many other ways, we are just starting to get to grips with the bigger picture including the question of the long-term financial effects. Consumers have had a number of…

From the 18th to the 24th of May, it’s the UK Mental Health Foundation’s Mental Health Awareness Week, and we at Kind wanted to take this opportunity to highlight the work that our Charity of the Year for 2020, YESS is doing at the moment. Your Emotional Support Service (YESS) are a Mental Health and…