Kind Consultancy is working with a Consumer Credit business that is currently seeking a Compliance Coordinator to join them in a full-time permanent role paying £30,000 to £35,000 dependent on experience and based in the organisation's North Northamptonshire offices.

The Compliance Coordinator will work with the Compliance Manager to deliver the key elements of compliance assurance, with responsibilities including:

• Assisting with implementation and review of policies, procedures, and processes necessary to maintain a robust culture of compliance.
• Ensuring that enterprise-wide initiatives are undertaken with consideration of all applicable regulatory requirements, with a particular focus on Financial Conduct Authority Consumer Credit obligations and Data Protection.
• Maintaining the Financial Services and Data Protection policies and procedure documents in line with all regulatory and business requirements.
• Conducting compliance-related activities necessary to maintain authorisation to conduct Consumer Credit business activities in the UK.
• Providing management information on assurance findings and associated remediation plans on a regular basis to the management team and key stakeholders to keep them informed of the operation, progress, and effectiveness of the compliance monitoring plan.
• Assisting in the delivery of compliance regulatory training programme, including appropriate introductory training for new staff as well as ongoing training for all employees and managers.
• Monitoring the performance of the compliance assurance programme and recommending appropriate steps to improve its ongoing effectiveness.
• Recommending corrective action plans for resolution of any problematic issues.
• Assisting with, and where required, managing compliance projects (as part of the overall Compliance Monitoring Plan).
• Developing and maintaining effective relationships with internal stakeholders, all appropriate regulatory bodies and other relevant third parties (e.g. external advisors).
• Collaborating with other departments such as legal, credit, portfolio management and customer service to investigate and resolve compliance issues as they arise. Ensuring consistent and timely handling of regulatory issues.

Our ideal candidate for the Compliance Coordinator role:

• Has experience of Quality Assurance, Complaints and Customer Service work within Financial Services - preferably in a Consumer Credit environment
• Having experience of working as part of a Compliance function within Financial Services or experience of working within an FCA approved Consumer Credit firm would be highly desirable, as would an awareness of key FCA topics such as customer vulnerability, consumer duty requirements and SYSC requirements.
• Has excellent written and verbal communication skills and strong IT skills including Microsoft Office
• Has well-developed project management and organisational skills.
• Enjoys travel and is willing to regularly visit sites across the UK

If you're interested in the Compliance Coordinator position and you have the skills and experience we're looking for, please apply with an updated CV today.