What happens if complaints timeframes are cut in half?
https://kindconsultancy.com/wp-content/uploads/2021/11/Complaints-Timeframe-Blog-Head-1024x576.png 1024 576 Kind Consultancy Kind Consultancy https://kindconsultancy.com/wp-content/uploads/2021/11/Complaints-Timeframe-Blog-Head-1024x576.pngRight now, in late November 2021, if you lodge a complaint with a Financial Services business, they have 8 weeks to resolve it before you are entitled to escalate to the Financial Ombudsman Service. The 8-week time frame dates back to the creation of ombudsman services in the UK, and it was originally intended to…
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