Monthly Archives :

October 2021

Vulnerable Customers: Innovation & Preparation

1024 576 Kind Consultancy

“Vulnerable customers” – it’s a phrase I’m sure we’ve all heard more times this year than we ever have before, and it’s not going away any time soon. The regulators are only just beginning to ramp up their scrutiny of how banks and Financial Services businesses treat customers who are experiencing a personal, medical or…

read more