October 2020 - Kind Consultancy

Mortgage Operations – Case Study

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28/10/2020

Kind Consultancy worked with a large UK retail bank that was seeing a rapid, ongoing increase in the number of mortgage applications they were receiving, at a rate that was overwhelming their permanent Mortgage Operations staff. They reached back out to Kind Consultancy following our previous work with them on select specialist positions, asking us…

AML Contract Demand Continues to Rise in 2020

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23/10/2020

AML contract demand is on the rise – but why? First, let’s take a look at the background of the current Financial Services landscape: The Fraud Landscape In 2019, the number of Banking Fraud and Identity Fraud complaints in the UK rose to an all-time high. This year, we’ve seen numerous news stories about criminals…

Automation vs Resource in Collections

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15/10/2020

Automation – for many years now it’s been speeding up and scaling up the way that hundreds of different industries operate. Whenever technological solutions are used to replace human workers, there are a variety of ethical and business issues to consider – especially if automated systems are having direct contact with customers. That’s the situation…

AML – International Client : Case Study

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13/10/2020

As well as clients across the UK, Kind have also helped international clients with their AML needs. Kind Consultancy worked with an international bank who had suffered a serious and well-publicised Compliance and Financial Crime failure. Resultantly they were looking to completely transform their Compliance function and they wanted to tap into the internationally renowned…

Section 166 – KYC : Case Study

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07/10/2020

Kind Consultancy are a long-standing supplier to a Big 4 consultancy. They reached out to us for support on a project with one of their clients, a large retail Financial Services organisation, who had been issued a Section 166 Notice. Kind supplied a team of 10 highly experienced and knowledgeable KYC Analysts who had previously…