Monthly Archives :

June 2018

Building Societies and the Future of Retail Banking

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For those following Financial news over the last few months, it can seem like quite a dark time in the retail banking and mortgage space, with a lot of doom and gloom surrounding “mortgage prisoners”, affordability rules and the possibility of an apparently impending interest-only mortgage time-bomb. There’s a sense of panic amongst some customers,…

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Changes Afoot Following the FCA’s High Cost Credit Review

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Earlier this week the Financial Ombudsman Service published their annual review, which showed an overall 4% rise in banking and credit complaints. Excluding PPI, consumer credit complaints accounted for 24% of all new complaints over the last year and the numbers get even more concerning when we look at the increases in complaints about specific…

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